Foundry V10 SP0 FP2 HF0 Release

• Foundry Integration server

  • Security hardening

  • Resolved Trace logs auto cutoff not working issue.

  • Resolved duplicate scheduled job trigger issue.

  • Added HCL UNO and HCL AION business adapters

• Foundry Engagement Server

  • Security hardening

  • UI updates

• Foundry Identity

  • Security hardening

• Foundry Console

  • Security hardening

  • Added HCL UNO and HCL AION business adapters

• SaaS Infra

  • OS upgrades

  • Application servers upgrades

• AppFactory

  • XCode 26 & iOS 26 support added

  • Security hardening

Minor downtime is possible for the impacted Cloud services while this maintenance is being performed. The scheduled maintenance is designed to mitigate disruptions to service availability and performance for the impacted Cloud services. However,it is possible for the impacted Cloud services to be unavailable and/or performance degraded for a short period of time during the maintenance window. Note that no changes are being applied for other Cloud services outside of the list of impacted services above and no service availability or performance disruption is expected for other Cloud services.

Foundry V10 SP0 FP1 HF0 Release

• Foundry Integration server

  • Added ZenDB connector support

  • Resolved an issue with empty responses from backend timeouts

  • Enhanced Swagger adapter to support additional request parameters

  • Enhancements to OpenAPI support

• Foundry Console

  • Added ZenDB connector support

  • Enhanced Swagger adapter to support additional request parameters

• Foundry Engagement Server

  • Security hardening

  • UI updates

• Foundry Identity

  • Security hardening

Minor downtime is possible for the impacted Cloud services while this maintenance is being performed. The scheduled maintenance is designed to mitigate disruptions to service availability and performance for the impacted Cloud services. However,it is possible for the impacted Cloud services to be unavailable and/or performance degraded for a short period of time during the maintenance window. Note that no changes are being applied for other Cloud services outside of the list of impacted services above and no service availability or performance disruption is expected for other Cloud services.

Volt MX Cloud Management Console

• Volt MX Cloud Management Console

  • We are currently investigating an issue affecting the Voltmx Cloud Management Console. Some users may experience intermittent access issues or degraded performance while accessing the console.

[2025-07-31 06:24 UTC] Foundry Management Services are running into multiple errors .
[2025-07-31 08:06 UTC] Our engineering and operations teams are actively analyzing the issue to identify the root cause. Restoring full functionality remains our top priority. Please note that this issue does not affect runtime operations or end-user applications. We sincerely apologize for the inconvenience and appreciate your patience and understanding.
[2025-07-31 09:15 UTC] – We have accelerated our investigation and resolution efforts. Our engineering teams are actively working on the issue, and we will continue to provide updates as progress is made.
[2025-07-31 09:45 UTC] – Our team replaced the application server infrastructure, suspecting an issue at the infrastructure layer; however, the issue persisted.
[2025-07-31 09:45 UTC] – Our team identified that some of our services were experiencing timeouts.
[2025-07-31 10:40 UTC] – The issue has been resolved, and the Management Console is now fully functional. A comprehensive Root Cause Analysis (RCA) will be shared soon.

Root Cause Analysis:

The issue was triggered by the ingestion of invalid metadata into the system, which impacted the stability of the VoltMX Cloud Management Console.

Resolution & Next Steps:

We have implemented software optimizations to handle such scenarios gracefully and enable automatic recovery. Our immediate focus is on completing comprehensive regression testing and accelerating the rollout of these improvements to ensure long-term stability.

Foundry V10 SP0 FP0 HF0 Release

• Foundry Console

  • Added Governance capabilities

  • Security hardening

  • Resolved an issue with access management for Foundry applications

  • Improved loading latency for operations for OpenAPI custom adapters

• Foundry Identity, Dev Portal, AppFactory

  • Added Governance capabilities

  • Security hardening

• Foundry Integration Server

  • Resolved an issue with timeouts for SAP connectors

  • Security hardening

• Foundry Engagement Server

  • Security hardening

Minor downtime is possible for the impacted Cloud services while this maintenance is being performed. The scheduled maintenance is designed to mitigate disruptions to service availability and performance for the impacted Cloud services. However,it is possible for the impacted Cloud services to be unavailable and/or performance degraded for a short period of time during the maintenance window. Note that no changes are being applied for other Cloud services outside of the list of impacted services above and no service availability or performance disruption is expected for other Cloud services.

Cloud SSL Certificate Updates

• Cloud SSL certificates will be updated for the following services

  • App services (*.hclvoltmx.net)

  • Dedicatated Identity services (*.auth.hclvoltmx.net)

• ⚠️ If your application uses public key pinning application updates should be made but are not necessary at this time. Customers that are using public key pinning should include the additional certificate pins in the JSON below.

• ⚠️ For customers using full SSL certificate pinning, please open a support ticket requesting a copy of the updated HCL certificates.

• ⚠️ If you are using full SSL certificate pinning, your applications must be published before the this HCL SSL certificate update on the cloud servers or the applications may no longer be able to connect to HCL servers.

• If necessary, you can submit your applications for expedited approval (e.g., Apple has an expedited approval process for critical bugs, or in this case, pinned certificates).

Customer applications that have pinned the full SSL certificate must be updated as described above prior to this maintenance window. Customer applications that have not pinned SSL certificates will not be affected and will experience no service disruptions during this maintenance window.

Customers using public key pinning should include the updates to the pins listed below in the next publish of your mobile applications to the relevant app store. This set of pins also include the pins for additional backup SSL keys. HCL will be rotating certificates again later this year.

When mobile applications add the additional security of pinning a certificate for VoltMX servers, the application is built with information that allows it to use only locked down certificates. Verification of the SSL certificate, in combination with building the mobile application in protected mode, provides the best security for your mobile application.

The json below contains the necessary pins for Public Key Pinning of the HCL VoltMX Cloud production SSL certificates.

{
    "*.hclvoltmx.net"          : [
        "yjg/9eaEB+Lh68+DeUvX0cOb/+OMDqs3d15snWwRzYs=",
        "nV05xy/8ejyoGXvFV/tL+8JavIZ6O7rfU5Z/3RO2N4s=",
        "RVIUssObuqwIn/jA6zSNWqdU++8wxHfpm2uJrIJWrOM=",
        "q/xZuNZkwiNZ72g+gp7WuEvWMed1T0qTUcr47YpoMWM=",
        "NKvrJodATL1podc1DZ0Drd9lzf7SWEmK8oPL7l2g76g="
    ],
    "*.auth.hclvoltmx.net"     : [
        "CAMXj/DsquaCqbXLe7vpoH18P5ThihnLTVi0wJAr7FE=",
        "yjg/9eaEB+Lh68+DeUvX0cOb/+OMDqs3d15snWwRzYs=",
        "nV05xy/8ejyoGXvFV/tL+8JavIZ6O7rfU5Z/3RO2N4s=",
        "RVIUssObuqwIn/jA6zSNWqdU++8wxHfpm2uJrIJWrOM=",
        "q/xZuNZkwiNZ72g+gp7WuEvWMed1T0qTUcr47YpoMWM=",
        "NKvrJodATL1podc1DZ0Drd9lzf7SWEmK8oPL7l2g76g="
    ],
    "*.messaging.hclvoltmx.net": [
        "RD7OME7ESYWLNadwtTvCqO+DruprSlRPgi0nmrsXPjI=",
        "yjg/9eaEB+Lh68+DeUvX0cOb/+OMDqs3d15snWwRzYs=",
        "nV05xy/8ejyoGXvFV/tL+8JavIZ6O7rfU5Z/3RO2N4s=",
        "RVIUssObuqwIn/jA6zSNWqdU++8wxHfpm2uJrIJWrOM=",
        "q/xZuNZkwiNZ72g+gp7WuEvWMed1T0qTUcr47YpoMWM=",
        "NKvrJodATL1podc1DZ0Drd9lzf7SWEmK8oPL7l2g76g="
    ],
    "Amazon"           : "JSMzqOOrtyOT1kmau6zKhgT676hGgczD5VMdRMyJZFA=",
    "Amazon Root CA 1" : "++MBgDH5WGvL9Bcn5Be30cRcL0f5O+NyoXuWtQdX1aI=",
    "Go Daddy Secure Certificate Authority - G2": "8Rw90Ej3Ttt8RRkrg+WYDS9n7IS03bk5bjP/UXPtaY8=",
    "Go Daddy Root Certificate Authority - G2"  : "Ko8tivDrEjiY90yGasP6ZpBU4jwXvHqVvQI0GS3GNdA=",
    "Starfield Services Root Certificate Authority - G2" : "KwccWaCgrnaw6tsrrSO61FgLacNgG2MMLq8GE6+oP5I="
}

References

• VoltMX Public Key Pinning - recommended
• VoltMX Certificate Pinning - deprecated
• HCL Product Support

No downtime is expected for the impacted Cloud services while this maintenance is being performed. The scheduled maintenance is designed to mitigate disruptions to service availability and performance for the impacted Cloud services. However, it is possible for the impacted Cloud services to be unavailable and/or performance degraded for a short period of time during the maintenance window. Note that no changes are being applied for other Cloud services outside of the list of impacted services above and no service availability or performance disruption is expected for other Cloud services.

Foundry V9 SP5 FP21 HF3 Release

• Foundry Identity

  • Fixed intermittent Volt Foundry login issue affecting a subset of tenants

Minor downtime is possible for the impacted Cloud services while this maintenance is being performed. The scheduled maintenance is designed to mitigate disruptions to service availability and performance for the impacted Cloud services. However,it is possible for the impacted Cloud services to be unavailable and/or performance degraded for a short period of time during the maintenance window. Note that no changes are being applied for other Cloud services outside of the list of impacted services above and no service availability or performance disruption is expected for other Cloud services.

Foundry V9 SP5 FP21 HF2 Release

• Foundry console

  • Resolved issue where text data adapter headers were not being saved

  • Resolved an encoding issue with characters which needed surrogate pairs to represent character

• Foundry Engagement Server

  • UI updates

Minor downtime is possible for the impacted Cloud services while this maintenance is being performed. The scheduled maintenance is designed to mitigate disruptions to service availability and performance for the impacted Cloud services. However,it is possible for the impacted Cloud services to be unavailable and/or performance degraded for a short period of time during the maintenance window. Note that no changes are being applied for other Cloud services outside of the list of impacted services above and no service availability or performance disruption is expected for other Cloud services.

Foundry V9 SP5 FP21 HF1 Release

• Foundry Integration Server

  • Resolved an encoding issue with non-alphanumeric characters in service data inputs

  • Connection to SQL Server instance configured with force encryption is now possible

  • Security hardening

• Foundry Engagement Server, Foundry Console, Foundry Auth, API Portal

  • Security hardening

• Infrastructure updates

  • Multi-tenant Application Servers upgrades.

Minor downtime is possible for the impacted Cloud services while this maintenance is being performed. The scheduled maintenance is designed to mitigate disruptions to service availability and performance for the impacted Cloud services. However,it is possible for the impacted Cloud services to be unavailable and/or performance degraded for a short period of time during the maintenance window. Note that no changes are being applied for other Cloud services outside of the list of impacted services above and no service availability or performance disruption is expected for other Cloud services.

Foundry V9 SP5 FP21 HF0 Release

• Foundry Integration Server

  • Introduced points of backward-compatibility with previous version of Velocity templates

  • Resolved an issue with service timeout configuration

  • Security hardening

• Foundry Engagement Server

  • Improved performance of bulk push messages

  • Resolved an issue with displaying custom user attributes

  • Security hardening

• Foundry Console

  • Application and service names now support double-byte characters.

  • Security hardening.

• Foundry Identity

  • Security hardening

Minor downtime is possible for the impacted Cloud services while this maintenance is being performed. The scheduled maintenance is designed to mitigate disruptions to service availability and performance for the impacted Cloud services. However,it is possible for the impacted Cloud services to be unavailable and/or performance degraded for a short period of time during the maintenance window. Note that no changes are being applied for other Cloud services outside of the list of impacted services above and no service availability or performance disruption is expected for other Cloud services.