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HCL Volt MX Cloud status
Current status and incident report

Foundry V9 SP5 FP15 HF4 Release

Maintenance window: Monday, November 26, 2023 00:01 to 04:00
The maintenance window start and end times are local to the region in which your Clouds are hosted. If you are unsure where your Clouds are hosted, you can hover over a Cloud Name in the Manage Clouds page of the Cloud Management Console and the region will be displayed.
Impacted Cloud services:

  • Foundry Integration Server

    • Updates to AWSAPIGateway adapter.

    • Fixes for Custom Data Adapter(s) around visibility of hostname and base-url.

  • Cloud Management Console

    • Fixes around some runtime configurations not reflecting as expected in response headers.

  • Engagement

    • UI fixes for composing Email messages.

  • Cloud Accounts

    • UI Fixes for registration pages.


Impact Level : minor

Minor downtime is possible for the impacted Cloud services while this maintenance is being performed. The scheduled maintenance is designed to mitigate disruptions to service availability and performance for the impacted Cloud services. However, it is possible for the impacted Cloud services to be unavailable and/or performance degraded for a short period of time during the maintenance window. Note that no changes are being applied for other Cloud services outside of the list of impacted services above and no service availability or performance disruption is expected for other Cloud services.

Volt MX Cloud Reporting Maintenance

Maintenance window: Tuesday, November 14, 2023 00:02 to 04:00
The maintenance window start and end times are local to the region in which your Clouds are hosted. If you are unsure where your Clouds are hosted, you can hover over a Cloud Name in the Manage Clouds page of the Cloud Management Console and the region will be displayed.
Impacted Cloud services:

  • Cloud Reporting Services

    • JDBC Driver updates


Impact Level : minor

Minor downtime is possible for the impacted Cloud services while this maintenance is being performed. The scheduled maintenance is designed to mitigate disruptions to service availability and performance for the impacted Cloud services. However, it is possible for the impacted Cloud services to be unavailable and/or performance degraded for a short period of time during the maintenance window. Note that no changes are being applied for other Cloud services outside of the list of impacted services above and no service availability or performance disruption is expected for other Cloud services.

Foundry V9 SP5 FP15 HF3 Release

Maintenance window: Monday, November 06, 2023 00:01 to 04:00
The maintenance window start and end times are local to the region in which your Clouds are hosted. If you are unsure where your Clouds are hosted, you can hover over a Cloud Name in the Manage Clouds page of the Cloud Management Console and the region will be displayed.
Impacted Cloud services:

  • Foundry Object Services

    • Quality-of-life enhancements around incremental updates

  • Appfactory

    • Enhancements to support native-channel-specific test code


Impact Level : minor

Minor downtime is possible for the impacted Cloud services while this maintenance is being performed. The scheduled maintenance is designed to mitigate disruptions to service availability and performance for the impacted Cloud services. However, it is possible for the impacted Cloud services to be unavailable and/or performance degraded for a short period of time during the maintenance window. Note that no changes are being applied for other Cloud services outside of the list of impacted services above and no service availability or performance disruption is expected for other Cloud services.

Foundry V9 SP5 FP15 HF2 Release

Maintenance window: Monday, October 09, 2023 00:01 to 04:00
The maintenance window start and end times are local to the region in which your Clouds are hosted. If you are unsure where your Clouds are hosted, you can hover over a Cloud Name in the Manage Clouds page of the Cloud Management Console and the region will be displayed.
Impacted Cloud services:

  • Foundry Integration Server

    • Removed certain restrictions while configuring domains for CORS

    • Fixed filter/selection related issues while cloning/deleting/unlinking services

  • Foundry Identity

    • Increased permissible size of security tokens


Impact Level : minor

Minor downtime is possible for the impacted Cloud services while this maintenance is being performed. The scheduled maintenance is designed to mitigate disruptions to service availability and performance for the impacted Cloud services. However, it is possible for the impacted Cloud services to be unavailable and/or performance degraded for a short period of time during the maintenance window. Note that no changes are being applied for other Cloud services outside of the list of impacted services above and no service availability or performance disruption is expected for other Cloud services.

Foundry V9 SP5 FP15 HF1 Release

Maintenance window: Monday, September 25, 2023 00:01 to 04:00
The maintenance window start and end times are local to the region in which your Clouds are hosted. If you are unsure where your Clouds are hosted, you can hover over a Cloud Name in the Manage Clouds page of the Cloud Management Console and the region will be displayed.
Impacted Cloud services:

  • Foundry Integration Server

    • Custom adapter enhancements for OpenAPI 3.0 spec, security schemes and fixes around specifying Host and Base URL and overriding as necessary

  • Cloud Management Console

    • UI fixes in Foundry Monitoring

    • Notification issues from monitoring services addressed

  • Infrastructure

    • Security hardening


Impact Level : minor

Minor downtime is possible for the impacted Cloud services while this maintenance is being performed. The scheduled maintenance is designed to mitigate disruptions to service availability and performance for the impacted Cloud services. However, it is possible for the impacted Cloud services to be unavailable and/or performance degraded for a short period of time during the maintenance window. Note that no changes are being applied for other Cloud services outside of the list of impacted services above and no service availability or performance disruption is expected for other Cloud services.

Foundry V9 SP5 FP15 HF0 (Einstein) Release

Maintenance window: Sunday, Sept 10, 2023 00:01 to 06:00
The maintenance window start and end times are local to the region in which your Clouds are hosted. If you are unsure where your Clouds are hosted, you can hover over a Cloud Name in the Manage Clouds page of the Cloud Management Console and the region will be displayed.
Impacted Cloud services:

  • Foundry Integration Server

    • Support for Text Data Adapter added

    • Support for SAP Gateway adapter enabled while importing existing application with SAP Gateway services

    • Enhancements around Data processors

    • Offline Data services enhanced with control for timestamp issues

    • Enhancements around filtering and working with lists of services/workflows etc

  • AppFactory

    • XCode 14 support added

    • Jenkins upgraded for additional usability, security and performance


Impact Level : minor

Infrastructure upgrades (CRITICAL)

Volt Foundry 9.5.15 will include changes in product and provisioning code to supplement the infrastructure update scheduled for the same date of release, switching out our MySQL 5.7.x databases for MySQL 8.0.x owing to the former reaching end-of-support from AWS on Dec 2023.

All multi-tenant components (Identity, Engagement, Console etc) and runtimes will be migrated to MySQL 8.0.x on the date of release. Single-tenant runtimes (app services) and well as any supplemental DB space provisioned on the instance will be migrated on a per-request basis. Please open a support request to schedule an upgrade at the earliest convenience.

Kindly note that any environment(s) provisioned after Sep 10 2023 will mandatorily be on MySQL 8.0.

Customers working on, or migrating to, Volt Foundry 9.2 will have a similar update (for multi-tenant modules) announced shortly.

Minor downtime is possible for the impacted Cloud services while this maintenance is being performed. The scheduled maintenance is designed to mitigate disruptions to service availability and performance for the impacted Cloud services. However, it is possible for the impacted Cloud services to be unavailable and/or performance degraded for a short period of time during the maintenance window. Note that no changes are being applied for other Cloud services outside of the list of impacted services above and no service availability or performance disruption is expected for other Cloud services.

Foundry V9 SP5 FP3 HF7 Release

Maintenance window: Monday, Aug 08, 2023 00:01 to 04:00
The maintenance window start and end times are local to the region in which your Clouds are hosted. If you are unsure where your Clouds are hosted, you can hover over a Cloud Name in the Manage Clouds page of the Cloud Management Console and the region will be displayed.
Impacted Cloud services:

  • Reporting Services

    • Fix for refining generated reports

  • Cloud Management Console

    • Fix for live Server-response monitoring


Impact Level : minor

Minor downtime is possible for the impacted Cloud services while this maintenance is being performed. The scheduled maintenance is designed to mitigate disruptions to service availability and performance for the impacted Cloud services. However, it is possible for the impacted Cloud services to be unavailable and/or performance degraded for a short period of time during the maintenance window. Note that no changes are being applied for other Cloud services outside of the list of impacted services above and no service availability or performance disruption is expected for other Cloud services.

Foundry V9 SP5 FP3 HF6 Release

Maintenance window: Monday, July 17, 2023 00:01 to 04:00
The maintenance window start and end times are local to the region in which your Clouds are hosted. If you are unsure where your Clouds are hosted, you can hover over a Cloud Name in the Manage Clouds page of the Cloud Management Console and the region will be displayed.
Impacted Cloud services:

  • Foundry Integration Server

    • Issue with Identity provider for OpenAPI Swagger adapter fixed


Impact Level : minor

Minor downtime is possible for the impacted Cloud services while this maintenance is being performed. The scheduled maintenance is designed to mitigate disruptions to service availability and performance for the impacted Cloud services. However, it is possible for the impacted Cloud services to be unavailable and/or performance degraded for a short period of time during the maintenance window. Note that no changes are being applied for other Cloud services outside of the list of impacted services above and no service availability or performance disruption is expected for other Cloud services.

Foundry V9 SP5 FP3 HF5 Release

Maintenance window: Monday, June 26, 2023 00:01 to 04:00
The maintenance window start and end times are local to the region in which your Clouds are hosted. If you are unsure where your Clouds are hosted, you can hover over a Cloud Name in the Manage Clouds page of the Cloud Management Console and the region will be displayed.
Impacted Cloud services:

  • Foundry Object Services

    • Fixed an issue with Floating-point fields


Impact Level : minor

Minor downtime is possible for the impacted Cloud services while this maintenance is being performed. The scheduled maintenance is designed to mitigate disruptions to service availability and performance for the impacted Cloud services. However, it is possible for the impacted Cloud services to be unavailable and/or performance degraded for a short period of time during the maintenance window. Note that no changes are being applied for other Cloud services outside of the list of impacted services above and no service availability or performance disruption is expected for other Cloud services.